Department Directory

We are dedicated to providing quality service and programs to our members and those who love the American Paint Horse. Use this list of extensions to dial directly or send an e-mail message to the person who can help you.
Need Help?
But unsure who to contact? Send your questions to askapha@apha.com. We’ll make sure your message is delivered to the right person!
Promotional Materials Requests
If you would like to receive promotional materials, simply fill out our online form located here.
Dial Direct or Use the Extension
Several departments now have direct lines, allowing you to dial the department directly. The direct dial number will connect you more quickly. The extensions are useful if you need to speak with representatives of several different departments.
MemberCare – Responsible for registration and transfers, including stallion breeding reports, registration applications and certificates, pedigrees, registration rules.

Talk to a MemberCare customer service pro (817) 834-2742
Email Submission of Documents CustomerService@apha.com
MemberCare Director
Freddie Alexander (817) 222-6419

Performance Department – Responsible for show rules, approval and results; performance points; performance awards; Amateur/ Novice Amateur, Youth/ Novice Youth, Breeders’ Trust/ Breeders’ Futurity, Judges, and Paint Alternative Competition (PAC) programs.

General Information (817) 222-8455
APHA Events Senior Director
Holly Slaughter (817) 222-6446
Advertising and Breeders’ Trust/ Breeders’ Futurity Director
Matt Arias (817) 222-6441
Director of Performance Development 
Elizabeth Lawhorn  (817) 222-6416
Youth & Amateur Activities Director
Josi Reed (817) 222-6436
Racing & PBRIP Director
Carly Peercy (817) 222-6444
Awards Manager
Karen Ficklin (817) 222-8495
Regional Clubs Manager
Allyson Pennington (817) 222-6410
Judges Senior Director / Shows & Education Director
Dave Dellin (817) 718-4223
Show Records (817) 834-2742

Recreational Riding – Responsible for APHA trail rides.

Managing Director
Cindy Grier (817) 222-6413

Publications – Official publications of APHA.

Publications Director
Jessica Hein (817) 222-6405
Circulation/Subscription Questions: Cristin Conner
U.S. / International Publication Advertising Sales
Advertising Sales Director
Matt Arias (817) 222-6441
Communications & Marketing Specialist
Desiree Mills (817) 222-6404
Creative Director
Jody Johnson (817) 222-8471

Accounting Department – Responsible for financial management of the association: payables, receivables, employee benefits, publication advertising billing and subscriptions.

Accounting Senior Director
Tiffany Rowland (817) 222-6422
Accounts Receivable (817) 834-2742 ext. 772
Accounts Payable (817) 834-2742 ext. 352
Journal Billing (817) 222-8454

Racing – Responsible for maintaining all race records.

Racing Director
Carly Peercy (817) 222-6444

PH Barn Door (Official APHA Store)

Kathryn Allen
(817) 222-6411

Forms Requests

During Office Hours ext. 261
24-Hour Line ext. 271

Marketing, Membership, Special Events

Senior Director of Marketing & Membership
Cristin Conner (817) 222-6409

Business Development – Responsible for APHA Corporate Partnerships, World Show Sponsorships and publication/web advertising.

Business Development Director
Kurt Crawford (817) 222-6445

Administration – Responsible for management of the association and human resources. Coordinates the activities of the APHA Executive Committee, Board of Directors, Workshop, and Convention.

Executive Director
Billy Smith      (817) 222-6401
Administration & Compliance Director / Legal / Executive Assistant
Jennifer Crites (817) 222-8456
LeaderCare Director / National Director
Karen Ficklin (817) 222-8495
APH Foundation
Cristin Conner (817) 222-6409
Long Range Planning
Cindy Grier (817) 222-6413
Show Approval/Results
Allyson Pennington (817) 222-6410
Human Resources (817) 834-2742