Department Directory

We are dedicated to providing quality service and programs to our members and those who love the American Paint Horse. Use this list of extensions to dial directly or send an e-mail message to the person who can help you.
Need Help?
But unsure who to contact? Send your questions to askapha@apha.com. We’ll make sure your message is delivered to the right person!

Promotional Materials Requests
If you would like to receive promotional materials, simply fill out our online form located here.

Dial Direct or Use the Extension
Several departments now have direct lines, allowing you to dial the department directly. The direct dial number will connect you more quickly. The extensions are useful if you need to speak with representatives of several different departments.

MemberCare – Responsible for registration and transfers, including stallion breeding reports, registration applications and certificates, pedigrees, registration rules.


Talk to a MemberCare customer service pro (817) 834-2742
Email Submission of Documents CustomerService@apha.com
MemberCare Senior Director
Jessica Hein (817) 222-6405


Performance Department – Responsible for show rules, approval and results; performance points; performance awards; Amateur/ Novice Amateur, Youth/ Novice Youth, Breeders’ Trust/ Breeders’ Futurity, Judges, and Paint Alternative Competition (PAC) programs.

Performance Direct Line (817) 222-8455
General Information (817) 222-8455 or ext. 773
APHA Events Senior Director
Holly Slaughter (817) 222-6446
Advertising and Breeders’ Trust/ Breeders’ Futurity Director
Matt Arias (817) 222-6441
Director of Performance Development 
Elizabeth Lawhorn  (817) 222-6416
Youth & Amateur Activities Director
Megan McMullen (817) 222-6436
Racing & PBRIP Director
Carly Peercy (817) 222-6444
Awards Coordinator
Karen Ficklin (817) 222-6295
Regional Clubs Manager
Theresa Brown (817) 222-6403
Judges Senior Director / Shows & Education Director
Dave Dellin (817) 718-4223
Show Records (817) 222-8455 or ext. 773


Recreational Riding – Responsible for APHA trail rides.

Managing Director
Cindy Grier (817) 222-6413


Publications – Official publications of APHA.

Publications Director
Jessica Hein (817) 222-6405
Journal Circulation Toll-Free Number (877) 294-7866
Circulation/Subscription Questions: Cristin Conner
U.S. / International Publication Advertising Sales
Advertising Toll-Free Number (877) 294-7866
Advertising Sales Director
Matt Arias (817) 222-6441
Publications Customer Support Specialist
Anthony Bennett (817) 222-6430
Creative Director
Jody Johnson (817) 222-8471


Accounting Department – Responsible for financial management of the association: payables, receivables, employee benefits, publication advertising billing and subscriptions.

Accounting Senior Director
Tiffany Rowland (817) 222-6422
Accounts Receivable (817) 834-2742 ext. 772
Accounts Payable (817) 834-2742 ext. 352
Journal Billing (817) 222-8454


Racing – Responsible for maintaining all race records.

Racing Director
Carly Peercy (817) 222-6444


PH Barn Door (Official APHA Store)

Shawna Hettick
(817) 222-6411

Forms Requests

During Office Hours ext. 261
24-Hour Line ext. 271


Marketing, Membership, Special Events

Chief Marketing Officer
Steven Hayes (817) 222-6432
Senior Director of Marketing & Membership
Cristin Conner (817) 222-6409


Business Development – Responsible for APHA Corporate Partnerships, World Show Sponsorships and publication/web advertising.

Business Development Director
Kurt Crawford (817) 222-6445


Administration – Responsible for management of the association and human resources. Coordinates the activities of the APHA Executive Committee, Board of Directors, Workshop, and Convention.

Executive Director
Billy Smith      (817) 222-6401
Administration & Compliance Director / Legal / Executive Assistant
Jennifer Crites (817) 222-8456
LeaderCare Director / National Director
Karen Ficklin (817) 222-6295
APH Foundation
Karen Ficklin (817) 222-6295
Long Range Planning
Cindy Grier (817) 222-6413
Show Results
Allyson Pennington (817) 222-6410
Human Resources (817) 834-2742


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